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Air Transport and Economic Regulations Section

Licensed Airline Ticketing Agents in Sri Lanka

Any Travel Agency conducting business of Airline Ticketing in Sri Lanka is required to obtain a License from DGCA. The list of Travel Agents who are licensed to conduct business of Airline Ticketing is appeared in the below list which is updated monthly. The General Public is hereby advised to purchase Air Tickets only through licensed Travel Agents.

Drafting laws and regulations to update the local Aviation Legislation, Interacting with the Aviation industry in air transport business matters, collecting aviation data and processing, assisting in the Air Services Negotiations Sri Lanka conducts with Partner states.

Air Services Agreements

Sri Lanka has entered into Air Services Agreements with 67 countries which are amended from time to time as per commercial and economic requirements.

Air Transport Providers (Passenger) License - (Travel Agency License)

Any person who carries on the business of air transportation transporting passengers, mail or cargo is required to obtain a license issued by the Director General of Civil Aviation as per the existing Legislation.

Licenses for Commercial Operations for Sri Lanka registered Airlines

If the airlines registered in Sri Lanka are intending to commence and/or continue following commercial operations they must hold a valid license for their intended operations.

  • International and/or Domestic Charter Operations
  • International and/or Domestic Schedule Operations
  • Private Operations

As a prerequisite to obtain the above licenses, all eligible applicants must hold a valid Air Operator Certificate.

Flight Schedule Approvals

All international Scheduled and Charter airlines operating to Sri Lanka during IATA winter and summer seasons after having obtained the Foreign Air Operator Certification must obtain the approval for their flight schedules prior to the commencement of their operations. Their schedule approval must also be renewed each season.

All the domestic operators must have their flight schedules approved monthly.

Visa Recommendations for Expatriates of Airlines - (Non-technical staff)

Recommendations to obtain Entry visa and Residence visa are issued for non-technical staff upon prior requests made by the airline or an entity duly authorized by the Airline.

Aviation Statistical Data

All aviation related statistical data are collected and processed data. Data can be obtained by making a request and paying the applicable fee. All online and domestic operators and Airports must submit data related to their operations.

Enter Data (System page)

Request Data & Information

Customer Complaints and Compliments

Customer complaints regarding airline operations and travel agents are handled and solutions provided after formal meetings.

Lodge a Complaint

Airline Reservations and Fares Calculations Course

Government Notice

 Ministry of Transport and Civil Aviation

National Civil Aviation Policy (Draft)

The Airspace over Sri Lanka is a public asset which has enormous potential to contribute for its socio-economic development. With clear, consistent and farsighted policies in place, the country’s airspace can be made busier and more productive with numerous activities that would demand a variety of ground support, services and resources triggering the country’s growth engine to spin faster producing wider socio-economic benefits. It is with above the objective in mind, that the National Policy for Civil Aviation has been drafted at the instruction of the Hon. Minister of Transport and Civil Aviation and under the guidance of the Hon. Prime Minister’s office, in close coordination and consultation with a representative group of all key stakeholders involved in aviation, setting out the overall objectives of the Government for civil aviation and the high-level policies that should be used to achieve those primary objectives on midterm and long term basis.

One of the main objectives of the proposed National Civil Aviation Policy is to improve the air connectivity enhancing the accessibility to any part of the country from any corner of the world so that Sri Lankan community may enter and compete successfully in the globalized air transport market for economic growth opportunities. Accordingly, the draft civil aviation policy framework proposes opening up of Sri Lanka’s skies to the rest of the world for international commercial traffic on the basis of reciprocity aiming at enhanced connectivity and accessibility. Also the draft National Policy encourages private sector to invest in the development of aviation infrastructure including construction, operation and maintenance of civil airports. It also proposes permitting local private airlines that satisfy the applicable international safety and security requirements to operate international commercial scheduled passenger flights in competition with foreign carriers aiming at securing and consolidating the country’s share international air transport market.

The draft National Civil Aviation Policy document deals with a variety of subjects in greater detail. 

  •    International Air Transportation
  •    Custom Duties
  •    Taxation applicable to International Airlines           
  •    Domestic Air Services
  •    Maintenance, Repair and Overhaul Organizations (MRO)
  •    General Aviation
  •    Stakeholder Participation in Aviation Development
  •    Designation of Airspace for Special Use
  •    Off-shore operations
  •    Airport Infrastructure
  •    Airport Master Plans
  •    Air Cargo Transshipment
  •    Land Use Planning
  •    Air Space Management
  •    State Aviation Safety Programme (SASP)
  •    Aviation Security
  •    Civil-Military Coordination
  •    Facilitation at Airports
  •    Human Resources Development
  •    Public Private Participation and Investment Promotion
  •    Consumer Protection
  •    Regulation of air cargo industry
  •    Access for Persons with Reduced Mobility and Special Needs
  •    Multi-Modal Transportation
  •    Environmental Safeguards
  •    International Conventions

The complete draft of the National Civil Aviation Policy paper can be downloaded from the Official website of the Civil Aviation Authority of Sri Lanka at http://www.caa.lk/images/stories/Policy/NCAP_SL_DEC_2016-E-Final.pdf - (Pl click here for SINHALA or TAMIL version). Members of the public who are interested in contributing to the refinement of the objectives, principles and idea in the draft National Civil Aviation Policy document are kindly advised to submit their views, comments or suggestions to the following address either in writing or by e-mail on or before 30th April 2017.

Director General of Civil Aviation and Chief Executive Officer
Civil Aviation Authority of Sri Lanka
No.4, Hunupitiya Road,
Colombo 02.
Email : dnacp@caa.lk 

 

Nihal Somaweera

Secretary,

Ministry of Transport and Civil Aviation

Sethsiripaya Stage II

Battaramulla

31.03.2017

 

 

Procurement Notices

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Last Update: 28-04-2017.
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