To report an aircraft accident or incident please contact;
| Mandatory (During office hours) | CAASL - Aviation Safety Monitoring | +94 112 358 817 |
| +94 112 358 819 | ||
| +94 766 317 403 | ||
| Director General of Civil Aviation & Chief Executive Officer | +94 112 358 801 | |
| +94 112 252 017 | ||
| 24 hours | Additional Director General | +94 773 520 586 |
| Deputy Director General/ Flight Safety Regulations | +94 710 212 167 | |
| Deputy Director General / Air Safety Regulations | +94 770 547 080 | |
| Manager /Aviation Safety Monitoring | +94 766 317 403 | |
| Alternative | Director - Airworthiness | +94 112 358 927 |
| Director - Operations | +94 112 358 914 | |
| Director - Aerodromes | +94 112 358 821 | |
| Director - Navigation Services | +94 112 358 849 |
