To report an aircraft accident or incident please contact;
| Mandatory (During office hours) | CAASL - Aviation Safety Monitoring | +94 112 358 817 |
| +94 766 317 403 | ||
| DGCA's Office | +94 112 358 801 | |
| +94 112 252 017 | ||
| 24 hours | Director General of Civil Aviation & Chief Executive Officer | +94 76 9973464 |
| Deputy Director General/ Flight Safety | +94 76 9973464 | |
| Manager /Aviation Safety Monitoring | +94 766 317 403 | |
| Alternative | Director - Airworthiness | +94 112 257304 |
| Director - Operations | +94 112 257 302 | |
| Director - Aerodromes | +94 112 253 990 | |
| Director - Navigation Services | +94 112 253 863 |